What Information We Collect and Why
When you open an account with us, we collect the details you provide directly — your name, contact information, and the credentials you set. When you make deposits or withdrawals through JazzCash, Easypaisa, or Raast, we record transaction identifiers, amounts, and timestamps to process your request
-
1
and keep your wallet history accurate. We do not store your JazzCash or Easypaisa PIN at any point — that stays between you and your payment app. We also collect device and session data automatically: your IP address, browser type, and pages visited. This helps us
-
2
detect unusual login activity and keep your account secure. If you contact our support team, that conversation is stored so we can follow up properly. All data we hold is used only for account operation, fraud prevention, legal compliance where required, and improving how the platform
-
3
works for you. We do not sell your personal information to third parties. Sharing occurs only with payment processors who handle your JazzCash, Easypaisa, or Raast transactions, and with service partners operating under confidentiality agreements. Data we no longer need is deleted according to our retention
-
4
schedule — typically when an account is closed and any required legal hold period has passed.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.